Responsible Gambling at Greenluck

At Greenluck, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools they need to stay in control of their gaming experience.

Our Commitment

We take player welfare seriously. Greenluck is dedicated to creating a safe and transparent environment where players can enjoy their time without compromising their well-being. We encourage all players to gamble responsibly and to view it as entertainment rather than a source of income.

Tools to Help You Stay in Control

We offer a range of tools designed to help you manage your gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you are willing to lose within a set period
• Session time limits — receive reminders or automatic logouts after a specified duration
• Wagering limits — restrict the total amount you can wager
• Cool-off periods — take a short break from gambling for a chosen timeframe
• Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, stressed, or irritable when not gambling
• Neglecting work, family, or personal responsibilities
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions

Self-Assessment

Ask yourself the following questions to evaluate your gambling habits:

If you answered yes to one or more of these questions, we encourage you to seek support.

Where to Get Help

Several independent organisations provide free, confidential support for individuals affected by problem gambling:

• GamCare
• Gamblers Anonymous
• GamStop
• National Council on Problem Gambling

You can also reach out to our customer support team at any time for assistance with account restrictions or self-exclusion options.

Protecting Minors

Greenluck strictly prohibits underage gambling. All players must meet the minimum legal gambling age in their jurisdiction. We employ age verification procedures to prevent minors from accessing our platform. We also recommend that parents and guardians use parental control software to restrict access to gambling websites.

Tips for Parents and Guardians

• Keep login credentials private and secure
• Monitor internet usage on shared devices
• Use filtering software to block gambling sites
• Educate young people about the risks associated with gambling

At Greenluck, your safety and enjoyment come first. Please gamble responsibly and never hesitate to use the tools and resources available to you.